my dignity as a human being has just been decimated by one hour of dealing with at&t customer disservice.
1. why do they keep asking to verify your information after they transfer you to “someone who can help you.” 4 times!
2. why do they ask for a convenient “call-back number” when they intend on hanging up and not calling back anyway?
3. you would think that a majority of their calls are from angry customers, so why do they think it’s a good idea to play that shitty kenny-g crap while you’re on hold. it only further fuels my rage.
4. why would they ask “is there anything else i can do for you” if they didn’t even help you to begin with?!
5. why do they bother making up names for themselves? they should just refer to themselves according to their level of aptitude. the highest possible level of course would be “inept.” “hello. my name is stupid idiot. how may i help you today?”
6. how does anyone not rage quit when on the phone with them.
7. everytime i call, they notify me that my phone call may be recorded for training purposes. training for what!? assmonkey school?!
8. is it too much to ask for one phone call with at&t that doesn’t end with me dropping f-bombs for half an hour afterwards.
9. $&%#!!!
10. is dickhead cheney their main supervisor?
